CloneWebsite DocsFAQ
Frequently Asked Questions about CloneWebsite
Extension Related Questions
Q: Why are some images missing in the cloned webpage?
A: This is usually because the target website uses strong hotlinking protection, or the images are dynamically injected as CSS background images through complex JavaScript logic. You can try:
- Slowly scroll through the entire page to ensure all lazy-loaded images have triggered their requests.
- Try toggling the "Force Inline Critical Styles" option in the extension settings.
Q: Why is the layout of the cloned page a bit messy?
A: CloneWebsite tries its best to restore the visual by capturing getComputedStyle. However, if the original page heavily relies on JavaScript to calculate element dimensions (like some masonry layouts), removing JS might cause the layout to collapse.
You can try selecting "Keep Core Interaction Scripts" in the advanced settings.
Q: The extension prompts "Cannot run on chrome:// pages"?
A: This is a Chrome security policy. Browser extensions are not allowed to execute content scripts on privileged pages like chrome://, edge://, and the Chrome Web Store. Please use this extension on normal external webpages.
Q: Is this extension safe? Will it steal my passwords?
A: The extension is local-first. Captures are processed in your browser and saved as ZIP files or local extension projects. The website no longer receives cloned snapshots. If you configure BYOK AI, your API key is stored only in local browser extension storage and is sent only to the AI endpoint you configure.
Q: How do I export a capture to Figma?
A: Toggle the output target to Figma in the toolbar before capturing. CloneWebsite produces a local .cdesign archive, which the free CloneWebsite Figma plugin imports as editable layers and frames — fully offline, no cloud upload. See the Figma export guide.
Website & Account Questions
Q: Can I use the cloned pages for commercial purposes?
A: CloneWebsite provides a tool. The copyright of the webpage content you clone still belongs to the original website. Using cloned pages directly for commercial purposes may infringe on others' copyrights or design patents. We strongly recommend using this tool solely for learning, competitor analysis, and personal inspiration collection.
Q: How do I cancel my Pro subscription?
A: Log into the Web App, go to Settings -> Billing, and click "Manage Subscription" to go to the Stripe customer portal to cancel your subscription. Your Pro benefits will remain active until the end of the current billing cycle.
Q: Where is the Workbench now?
A: Workbench is now a lightweight local preview/editor in the browser extension. It is intended for quick preview, small edits, BYOK AI-assisted changes, and ZIP download. The website no longer runs the online Workbench.
Error Codes Reference
| Error Code | Meaning | Solution |
|---|---|---|
ERR_DOM_TOO_LARGE | Page has too many DOM nodes causing memory overflow | Try closing some accordions, or refresh and try again |
ERR_CSP_BLOCKED | Blocked by target website's Content Security Policy | Cannot be forcibly bypassed; some resources might be lost |
ERR_ZIP_FAILED | Failed to package ZIP | Usually due to insufficient local disk space |
ERR_API_GONE | Old website project API called | Update to the local extension workflow |