CloneWebsite DocsFAQ
Frequently Asked Questions about CloneWebsite
Extension Related Questions
Q: Why are some images missing in the cloned webpage?
A: This is usually because the target website uses strong hotlinking protection, or the images are dynamically injected as CSS background images through complex JavaScript logic. You can try:
- Slowly scroll through the entire page to ensure all lazy-loaded images have triggered their requests.
- Try toggling the "Force Inline Critical Styles" option in the extension settings.
Q: Why is the layout of the cloned page a bit messy?
A: CloneWebsite tries its best to restore the visual by capturing getComputedStyle. However, if the original page heavily relies on JavaScript to calculate element dimensions (like some masonry layouts), removing JS might cause the layout to collapse.
You can try selecting "Keep Core Interaction Scripts" in the advanced settings.
Q: The extension prompts "Cannot run on chrome:// pages"?
A: This is a Chrome security policy. Browser extensions are not allowed to execute content scripts on privileged pages like chrome://, edge://, and the Chrome Web Store. Please use this extension on normal external webpages.
Q: Is this extension safe? Will it steal my passwords?
A: Absolutely safe. Under the extension's "Pure Local Mode", all data processing occurs within your browser's memory, ultimately generating a ZIP package saved on your local hard drive. Snapshots are sent to our protected servers only if you explicitly log in to the Web App and enable the "Auto Upload to Cloud" feature.
Web App & Account Questions
Q: Can I use the cloned pages for commercial purposes?
A: CloneWebsite provides a tool. The copyright of the webpage content you clone still belongs to the original website. Using cloned pages directly for commercial purposes may infringe on others' copyrights or design patents. We strongly recommend using this tool solely for learning, competitor analysis, and personal inspiration collection.
Q: How do I cancel my Pro subscription?
A: Log into the Web App, go to Settings -> Billing, and click "Manage Subscription" to go to the Stripe customer portal to cancel your subscription. Your Pro benefits will remain active until the end of the current billing cycle.
Q: Why can't I click many buttons when previewing cloned pages on the Web?
A: To protect your device security and our platform security, the online preview on the Web runs in a strictly restricted iframe sandbox, and JavaScript is disabled by default. If you need to view the interactive effects of the page, please download the ZIP package and open it locally.
Error Codes Reference
| Error Code | Meaning | Solution |
|---|---|---|
ERR_DOM_TOO_LARGE | Page has too many DOM nodes causing memory overflow | Try closing some accordions, or refresh and try again |
ERR_CSP_BLOCKED | Blocked by target website's Content Security Policy | Cannot be forcibly bypassed; some resources might be lost |
ERR_ZIP_FAILED | Failed to package ZIP | Usually due to insufficient local disk space |
ERR_UPLOAD_UNAUTHORIZED | Cloud sync failed | Check if you are logged into the extension and synced state |